Order needs to be acknowledged confirmed by Ethnic Tara on email via email id email@example.com for you to send money to complete the transaction. Before that, we will not charge you anything.
Orders will be sent directly from Malta or from our partners in the Czech Republic all over the world.
Single point of communication shall be final and legal binding even on the event of our partners sending deliveries from Czech.
The cost of sending would vary according to dimension, weight, and country of order. This would be added to the final pricing and communicated to our customers in advance.Only after your written confirmation, we will make the delivery.
Pricing mentioned at the website is only for the product. Final pricing will vary as it will include the cost of courier. Offcourse you will be informed beforehand on the final pricing that you need to pay.
We would try to be as fast as possible to make the delivery. However, if the delivery is happening from Czech than we would take 2 more working days to clear the delivery due to a few factors out of our control.
All disputes should be subject to the jurisdiction of Malta.
The product should be unused, unwashed, unspoiled, without any strains.
The product apart from above if comes in Handicraft category than should also be undamaged and without any scratches.
In certain cases where the seller is unable to process a replacement for any reason. whatsoever, a refund will be given or vice-versa.
The policy covers a maximum of 15 days refund, replacement or exchange on all online sales.
The customer will himself/herself bears the cost of sending back the sold item either to Malta or to Czech Republic.
Ethnic Tara will refund the full costs of the returned item minus the shipping costs.